Privacy Policy

At Downtime Cat, your privacy is important to us. Here’s how we handle your personal data.

What We Collect

We only collect the information you provide when you register for an account, such as your name, email address, and payment details.

Payment Information

Your credit card details are not stored by Downtime Cat. All payment processing is securely handled by Stripe , a trusted and PCI-compliant payment provider. For more details on how Stripe handles your data, please refer to Stripe’s Privacy Policy.

How We Use Your Data

We use your data to:

  • Create and manage your account.
  • Provide our uptime monitoring services.
  • Send you important notifications, such as alerts and account updates.

We do not use your data for marketing purposes without your explicit consent.

No Cookies

Downtime Cat does not use cookies to track or store any data about you.

Your Rights Under GDPR

If you’re located in the European Union or covered by GDPR regulations, you have the following rights regarding your data:

  • Access: You can request a copy of the personal data we store about you.
  • Rectification: You can update or correct your data if it’s inaccurate or incomplete.
  • Erasure: You can request that we delete your personal data.
  • Portability: You can request that we provide your data in a structured, commonly used, and machine-readable format.
  • Restriction of Processing: You can request that we limit how we use your data.
  • Objection: You can object to certain uses of your data, such as direct marketing (which we do not currently perform).

To exercise any of these rights, contact us at support@downtimecat.com

How We Protect Your Data

We use industry-standard security measures to protect your data. Your information is never shared, sold, or misused.

Data Retention

We store your data for as long as your account remains active. If you delete your account, we delete your personal data except for information we’re required to retain for legal or regulatory purposes.

Contact Us

If you have any questions or concerns about this policy or how your data is handled, please contact us at: support@downtimecat.com